How do I verify my identity?

How do I verify my identity?

blockHeadVisual

Level 1 authentication verifies your identity with a government-issued identification document. It is done online using your phone. Please have a photo ID ready at hand, such as a driver's license or passport. Submitted documents will be reviewed by us. Please complete your profile before proceeding with the identification verification process.

Step 1

After logging in to Client Manager, click (1) your icon > (2) Identity verification in the top right corner.

After logging in to Client Manager, tap (1) your icon > (2) Identity verification in the top right corner.

Client Manager settings
Client Manager settings

Step 2

Check your identity verification level. If your documents are ready, click "Start Level 1 authentication on your smartphone".

Check your identity verification level. If your documents are ready, tap "Start Level 1 authentication".

Starting verification
Starting verification
point Tip

Check out the following article for information on acceptable ID documents.

Step 3

Scan the QR code with your phone.

On the verification page, choose your document type.

QR code
Choose a document

On the verification page, choose your document type.

Choose a document

Step 4

Please hold the document in your hand and wait for the server connection.

Connecting to the server
Connecting to the server

Step 5

The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. It is successful if the message "The image has been saved" is displayed.

Front photo
Front photo

Follow the instructions on the screen and take photos of the (1) 65° view, (2) side, and (3) back of the document.

Photos of the other sides
Photos of the other sides
point Tip

Photos should be sharp and readable. Adjust the focus to make them clear.

Step 6

Next, the front camera will turn on. Fit your face in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. It is successful if the message "The image has been saved" is displayed.

Front facing photo
Front facing photo

In the same way, take photos of your face at around 30 degrees to the (1) left and (2) right.

Side facing photos
Side facing photos
point Tip

Take photos in good lighting where your face can be recognized properly. Backlight should be avoided. Adjust the focus to make your face clear.

Step 7

The following email will be sent to your email address. It will take up to one business day to review the documents. Once the review process is completed, we will send you another email.

Subject:【Myforex】Your identity document has been accepted

Document received email
Document received email

Step 8

Once the review process is completed, we will send you the following email. If your application is incomplete, we will also contact you by email.

Subject:【Myforex】All features have been activated

Activation email
Activation email

Step 9

After completing the verification, please make sure the status has been changed to Approved.

Identity verification status
Identity verification status

作成日

Created

2023.09.19

最終更新

Last updated

2024.09.19

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

We hope you find this article useful. Any comments or suggestions will be greatly appreciated.
We are also looking for writers with extensive experience in forex and crypto to join us.

Please contact us at support@myforex.com

Popular related questions

  1. How do I sign up for Myforex?
  2. Is it free to use Myforex?
  3. Can I create a new Myforex account after deleting an old one?
  4. What are the Myforex password requirements?
  5. I forgot my Myforex password. How do I reset it?
If it doesn't work, please contact us from here
Support staff available
Contact form
illust

Disclaimer:arw

All information and content provided on this website is provided for informational purposes only and is not intended to solicit any investment. Although all efforts are made in order to ensure that the information is correct, no guarantee is provided for the accuracy of any content on this website. Any decision made shall be the responsibility of the investor and Myforex does not take any responsibility whatsoever regarding the use of any information provided herein.

The content provided on this website belongs to Myforex and, where stated, the relevant licensors. All rights are reserved by Myforex and the relevant licensors, and no content of this website, whether in full or in part, shall be copied or displayed elsewhere without the explicit written permission of the relevant copyright holder. If you wish to use any part of the content provided on this website, please ensure that you contact Myforex.