I haven't received a text message with a security code.

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I haven't received a text message with a security code.

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It may take a few minutes to receive a security code via SMS. If you do not receive it within 5 minutes, click "Resend" or "Confirm by voice" to try sending the code again. If it still doesn't work, please follow the steps below.

It may take a few minutes to receive a security code via SMS. If you do not receive it within 5 minutes, tap "Resend" or "Confirm by voice" to try sending the code again. If it still doesn't work, please follow the steps below.

Step 1

Please make sure that the phone number is correct. To check the number you entered, click "< Back". If it is incorrect, please re-enter the correct one.

Please make sure that the phone number is correct. To check the number you entered, tap "< Back". If it is incorrect, please re-enter the correct one.

  • The phone number must be able to receive SMS.
  • Don't include a hyphen in the phone number.
    Example: 090-1234-1234 → 9012341234
  • If you do not receive a code within 5 minutes, click "Resend" or "Confirm by voice" to try sending it again.
  • The phone number must be able to receive SMS.
  • Don't include a hyphen in the phone number.
    Example: 090-1234-1234 → 9012341234
  • If you do not receive a code within 5 minutes, tap "Resend" or "Confirm by voice" to try sending it again.
Check the phone number
Check the phone number

Step 2

If you still don't receive the SMS with a security code after trying Step 1, check if SMS restrictions have been set on your device or carrier, which could prevent receiving SMS under some conditions. If this is the case, please consider changing your SMS settings.

Please see below for the SMS verification limits.

Related article: I've tried SMS verification too many times and now I can't receive a code.

If you still can't receive the SMS even after trying the steps above, please contact our support desk.

For inquiries, please fill out the contact form.

作成日

Created

：2023.07.31

最終更新

Last updated

：2024.10.16

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